Problem-solving is an important in every sector of the corporate world. If you desire a great journey with your career, having total skills in problem-solving is really crucial. But most of the people think this is a huge problem to know the steps of problem-solving.
If you’re good at problem-solving, you’ll be valued especially in the phase of your life. So stick to us to learn the easiest stages of problem-solving. It’ll change your inner productivity also. As it’s more attached to hard skills, your cognitive mind would help you to understand this better.
Steps of Problem Solving: Problem Vs Symptom
Steps of problem-solving are required in the university curriculum and business competitions. Even nowadays to secure a competitive job in any national or multinational company, knowing case solving is crucial.
So how many steps are there in problem-solving? Some say there are 7 steps of problem-solving while others say there are 8 steps of problem-solving. Moreover, most of the intellectuals depict 5 steps of problem-solving.
As it is a full guide of problem-solving. We are trying to give a comprehensive idea of the steps of the problem-solving process.
Steps for problem-solving and decision making
The very first step of problem-solving is to analyze a case. There are many tools to analyze a case. In general SWOT analysis, Pestel, and Porter’s 5 Forces are commonly used. Value chain analysis, BCG matrix, and Ansoff Matrix are the tools to analyze any case at an advanced level.
Most of us make a mistake when using the tools in the basic steps of problem-solving. We, the beginners, tend to show off. Though the scope is available to use any tools in any circumstance, we need to use the tools when it is necessary.
Keynote: Be aware of including any outside information in steps of problem-solving.
Problem Identification of Problem Solving
The most important task of case solving is problem identification. Most of us make a common mistake here. We don’t realize the difference between problems and symptoms.
What we do is find many core issues and begin to provide solutions. Eventually, we find seven to ten core issues.
What happens here?
We figure problems as core issues as well as symptoms as core issues.
Let’s dive deep.
One has dengue. So dengue is his problem.
So, he has a fever, rash, vomiting tendency, and eye pains. These are near symptoms of his problems. These are not problems. He doesn’t need particular medications for the symptoms. If he takes treatments for the dengue, the symptoms will eventually eradicate.
We have to do the same ineffective problem solving also.
We need to demonstrate that fever, rash, vomiting tendency and eye pains are not the core issues. The main problem is dengue. If we could solve the core issue, the symptoms would vanish.
Thus, core issues would maximum be one to three in number. Then dealing with the problems will facilitate problem-solving.
The second step of case solving is choosing alternatives. Most of us do a common mistake here. After identifying the problem, we try to give the solutions as well as recommendations here. The error here is we could not analyze the problem rigorously.
When a problem occurs, there should be more than one alternative. Now what we have to do is evaluate the alternatives. Whether an alternative one is better or alternative two is better.
So what we have to do is not only identify the ways but which one is better that must be evaluated also.
Finally, we can say this alternative is the best one. Then, we will give a solution to this one.
So what happens here?
We can professionally depict all the alternatives and recommendations for the best solution.
Giving Recommendation in Problem Solving
This point is vital in case solving. We cannot just tell the recommendation, rather we need to follow the steps to illustrate the recommendations. Broadly, there are two types of recommendations. They are short terms and long terms.
So we need to strategize in these two ways.
Short term strategy
The company will get the impact of the short term strategy within a very short term like one or two years.
Long term strategy
The company will get its impact after two years.
Moreover, we can illustrate
In short term strategy (year one and two), we are doing these works.
In long term strategy, (after two years) we are doing these specific works.
Thus, our solution will be shown as more solid as we can show the proper course of action.
Five steps of problem-solving in their correct order
Timeline in steps for problem-solving and decision making
Now we need to make a proper timeline.
- What must we do in year one?
- Will we do better in year two?
- What will we do in year three?
Eventually, we can realize the milestone by this timeline. Is the target we set, can we meet these properly? The answer will be easily found.
Monitoring and evaluating of basic steps of problem-solving
This is one of the last stages of total case solving. The recommendation we provided, there we set a milestone, key performance indicator (KPI), and targets. The milestone, KPI, or targets may be failed.
A good case solver will provide contingency if anything fails.
A company may face trouble in reaching the sales that they targeted. So a diligent case analyzer will illustrate the contingency plans when the company cannot meet the target.
Summary and conclusion on basic steps of problem-solving
Problem-solving is not a tough thing to do. Just you have to keep in your mind that you have the resources and mathematics should be done correctly. Then see the magic.
So let’s recapitulate the entire matter. At the very outset, we have to identify the problem. Then, we have to explore information and create ideas. After that, we need to select the best one. Formerly, we have to build and test the idea.
Finally, we require evaluating the results to solve the problem in an effective way. So these are the steps for problem-solving and decision making.